Help us build better tools for businesses
We’re building Potter for the people who run businesses. Talk to our team, test new ideas, and tell us what’s broken.
- 47
- sessions run this year
- 31
- merchants on the panel
- 12
- findings that shipped




What we’re researching
What participants said afterwards
They watched
I expected a sales call. Nobody tried to sell me anything. She asked how I do my orders and then said almost nothing for forty minutes while I showed her.
Fashion resale, YabaFour months on Potter
The bit I complained about changed
I told them the payment screen confused me in March. It is different now, and it is different in the way I described. That has never happened to me with software before.
Electronics, IkejaTwo years on Potter
Worth the forty-five minutes
I run a small shop and my time is the whole business. I would still do it again. It is the only way anything I care about gets built.
Beauty studio, SurulereEight months on Potter
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Tell us what’s broken.
If something confuses you, that is us getting it wrong, not you.
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