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Help us build better tools for businesses

We’re building Potter for the people who run businesses. Talk to our team, test new ideas, and tell us what’s broken.

47
sessions run this year
31
merchants on the panel
12
findings that shipped
A shopkeeper standing behind the counter of her provisions shop

What we’re researching

What participants said afterwards

They watched

I expected a sales call. Nobody tried to sell me anything. She asked how I do my orders and then said almost nothing for forty minutes while I showed her.

Fashion resale, Yaba
Four months on Potter

The bit I complained about changed

I told them the payment screen confused me in March. It is different now, and it is different in the way I described. That has never happened to me with software before.

Electronics, Ikeja
Two years on Potter

Worth the forty-five minutes

I run a small shop and my time is the whole business. I would still do it again. It is the only way anything I care about gets built.

Beauty studio, Surulere
Eight months on Potter

Pick a session

Most useful to us right now

Business interview

45min

Tell us how you run things today. No product, no tasks, no preparation.

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Product test

30min

Use a real Potter workflow while we watch and stay quiet.

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Prototype test

25min

React to something unfinished, before we build it.

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By invitation

Research study

Varies

A longer piece of work across several sessions.

Ask about this

Tell us what’s broken.

If something confuses you, that is us getting it wrong, not you.

Book a session