Questions

Only where the service asks for a deposit, which is the long ones: braid installs, colour, and the packages. The deposit comes off the bill and is refundable up to 24 hours before.

Yes, and most people do. Pick them at the third step, or from their own page. If they are fully booked the site says so rather than quietly giving you somebody else.

We hold the chair for fifteen minutes. After that the appointment may be shortened so the person after you is not, or moved to the next free time.

For colour and for lash extensions, 48 hours before. The site will not offer you a time inside that window for those services.

For hair, yes, and tell us when you book so we allow the right time. For nails and lashes we use our own, because the finish is what we are guaranteeing.

At Ikoyi and Lekki, yes. Victoria Island is street parking, so leave ten minutes for it.